Last Updated: March 11, 2025

1. Acceptance of Terms

By accessing and using the services provided by Excellent Coastal View LTD, including our website at https://excellentviewmru.com/, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Booking and Reservations

2.1 Booking Process: All bookings are subject to availability and confirmation. A booking is confirmed once you receive a written confirmation from us, typically via email.

2.2 Payment: Payment terms will be specified at the time of booking. We reserve the right to cancel any booking if payment is not received according to the specified terms.

2.3 Booking Changes: Any changes to your booking must be requested in writing. We will accommodate changes subject to availability and any applicable fees.

3. Car Rental Terms

3.1 Driver Requirements: All drivers must possess a valid driver’s license and meet the minimum age requirement of 21 years.

3.2 Security Deposit: A security deposit is required for all car rentals and will be refunded upon the satisfactory return of the vehicle.

3.3 Vehicle Condition: The renter is responsible for returning the vehicle in the same condition as received, except for normal wear and tear.

3.4 Prohibited Use: Vehicles must not be used for illegal purposes, off-road driving (unless specifically authorized), or transporting more passengers than the vehicle capacity.

4. Tour and Excursion Terms

4.1 Itinerary Changes: We reserve the right to alter tour itineraries due to weather conditions, safety concerns, or other unforeseen circumstances.

4.2 Health and Fitness: Participants are responsible for ensuring they are physically fit to undertake the tour activities. Please inform us of any health conditions prior to booking.

4.3 Conduct: We reserve the right to refuse participation to anyone whose conduct is deemed inappropriate or disruptive.

5. Cancellation Policy

5.1 By Customer:

  • Cancellations made more than 7 days prior to service date: Full refund less administrative fee
  • Cancellations made 3-7 days prior to service date: 50% refund
  • Cancellations made less than 3 days prior to service date: No refund

5.2 By Company: In the event we cancel a service, you will be offered an alternative date or a full refund.

6. Liability and Insurance

6.1 Insurance: Our rental vehicles include basic insurance coverage. Additional coverage options are available at extra cost.

6.2 Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

6.3 Personal Belongings: We are not responsible for any loss or damage to personal belongings during tours or in rental vehicles.

7. General Provisions

7.1 Governing Law: These Terms and Conditions shall be governed by the laws of Mauritius.

7.2 Severability: If any provision of these Terms is found to be invalid, the remaining provisions shall continue to be valid and enforceable.

7.3 Force Majeure: We shall not be liable for any failure to perform due to causes beyond our reasonable control, including acts of God, war, terrorism, strikes, or natural disasters.

8. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Excellent Coastal View LTD
Catamaraz Road Surinam, 1609-08 Mauritius
Email: poonithexcellent@gmail.com
Phone: 23057945348, 23057859938